Shipping Policy

At LuXeora, we’re committed to delivering your skincare products safely and on time.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation message or email.

Shipping & Delivery

We offer nationwide shipping.
Delivery typically takes 2–5 business days, depending on your location.
Delivery times may vary during promotions, holidays, or unforeseen delays.

Shipping Fees

Shipping fees are calculated at checkout and are based on your delivery location.
Any applicable delivery charges will be clearly displayed before payment.

Order Tracking

Once your order has been dispatched, tracking details will be provided where available.

Delays

While we do our best to ensure timely delivery, delays caused by couriers, weather, or other external factors are beyond our control. We appreciate your patience in such cases.

Incorrect Address

Please ensure that all delivery details are correct at checkout. LuXeora is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Orders

If your order arrives damaged or goes missing during delivery, please contact us within 48 hours of delivery so we can assist you.

📩 Contact Us:
If you have any questions about shipping, feel free to contact us at luxeora30@gmail.com.